What size should I get?

This depends somewhat on your budget, when framed the standard size looks good on a desk or shelf as well as on the wall.

The large is probably most suited to wall hanging.

Bespoke requirement? No problem just let me know what you are thinking of or if you just want something a bit different, I can discuss some other projects I’ve done and provide a quote. 


Is postage included?

Yes, for all UK postal addresses, your order will come wrapped in sturdy packaging via Royal Mail special delivery or courier.

Additional postage and packaging will be quoted for any framed paintings, £9.99 for UK orders and any overseas orders will be quoted for at the time of ordering.


Does it come framed?

No, framing is available on request and I can include it as an option if you’d like it, just bear in mind that there will be an additional charge for the frame (normally around £45-£100 for standard and large formats) and for postage and packaging (£9.99 in the UK and I will quote for overseas orders).


Do you do pet pawtraits?

Oh yes!


Do you paint anything?

Pretty much!


What photo should I use?

I usually recommend using a favourite photograph, one that represents happy memories to you. I love to capture light in a painting so it really helps if there is plenty of light in the photograph as it helps me to ‘see’ the colours and light and shadows. If you can avoid using photographs with a filter applied that would be helpful.

And, if you’re not sure, feel free to send a selection and we can discuss what might work best. Occasionally your preferred photo might suit a different shape or size of canvas. If so, I will let you know..

I say the better quality the photograph, the better the painting, but I have been known to work with a faded photograph from the eighties of a past loved but not forgotten pet. In these instances, I apply a huge dollop of artistic license, but there is an element of risk to this. If you’re game, then so am I. 


CAN I BE INVOLVED IN THE PROCESS?

You can be involved as much or a little as you’d like. Typically I’ll send you an image of a first draft and then most people are happy to wait for the ‘grand reveal’ at the end. Occasionally I might get in touch if I need to use a bit of artistic licence for any reason.


What If I don’t like the finished painting

Well this hasn’t happened to me yet, but I think it’s worth talking about. Hopefully,, you’ve seen enough examples of my work to know roughly what to expect.

If something isn’t quite right I’ll make small changes until it is, so don’t be afraid to speak up and let me know if a colour is wrong or the look in their eye isn’t quite right and I’ll happily work on it (within reason) until you are happy with it. 

Once you’ve accepted the painting and paid for it I am unable to exchange or refund your order. 

Having received a painting from me and if you want a further adjustment made later I am happy to do so but note that you will be responsible for all the postage costs getting the painting to me and back to yourself again.


Do I need to pay a deposit?

I do ask for a 50% deposit before starting. I can certainly provide a payment plan option if you would like one.

Final payment is on completion of the painting.


How long does it take?

I generally take between 1-3 months to complete a painting. The painting itself will take several hours over the course of several weeks; I don’t paint the entire painting in one go, Often I can work quite quickly in the early stages to get a good impressionistic likeness. Then I like work in other bursts using more layers of oil. After each stage I step back, let the paint dry and review the painting until I’m happy it’s completed.

If you need the painting for a specific date, let me know at the time of contacting me as I do like to try and accommodate special events if I can. :-)

General T’s & C’s

I review my commission pricing regularly and I (Katie Vallance) reserve the right to alter my prices at any time, without prior notice. Whilst I will endeavour to notify all customers of any changes in advance, prices may change and offers may be withdrawn at any time. All prices shown on the website are in £ (Great British Pound) sterling.